CX Technology Archives - Page 2 of 2

Benefits of omni-channel

Post author:admin
Post published:December 11, 2018
Post category:Blogs

BLOG. 11 Dec 2018. Read the blog to discover more on omni-channel, how to choose the right solution and understand the benefits.

Achieving Cost Reduction Through Channel Shift

Post author:admin
Post published:September 3, 2018
Post category:Blogs
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BLOG: 03 Sept 2018. Many businesses are looking for new ways to reduce the cost of customer contact without impacting negatively on their customer experience. Find out how channel shifts helps.

Reduce Cost and Improve Experience By Integrating SMS With Telephony

Post author:admin
Post published:December 5, 2017
Post category:Blogs
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BLOG: 05 Dec 2017. Find out why SMS messaging is an important part of any customer experience strategy.