Survey
Accessibility in Customer Services
July 2021

Help us understand how businesses are performing when it comes to accessibility.
All responses are anonymous and will only take 5 minutes of your time. Each and every response is incredibly valuable and results will be published in the coming weeks.
The survey covers these 3 core areas:
- Corporate policy
- Accessible technology
- Agent awareness, training and signposting.
If you’d like a copy of the results or wish to find out more about our Accessibility Audit, get in touch using the form below.