BLOG: 28 Jun 2018. We’ve all been in a queue, waiting patiently whilst the agent is “busy helping other customers”. Sure there's a better use for on hold and background audio?
Continue Reading Creativity On Hold
BLOG: 09 Jun 2018. NPS - the good and the bad. When to use it and when to find an alternative customer feedback method.
Continue Reading NPS Or Effort?
BLOG: 09 Jun 2018. What’s a sonic logo? Let's take a look and the what, why and how of sonic branding...
Continue Reading Sonic Branding – ‘logos for the ears’